Suggestions and complaints

We welcome comments, suggestions and also compliments about the services we provide. If you have any suggestions, please use the box in the waiting room.

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager in writing at the address below. We shall acknowledge your complaint within 2 working days and aim to have dealt with your complaint within 10 working days.

A leaflet with guidance is available at reception or below for download.

Complaints Procedure Leaflet
Practice Manager
Nunwell Surgery
10 Pump Street
Bromyard
Herefordshire
HR7 4BZ